Full Stop Brands — Privacy Policy

Last updated: November 2025

Full Stop Brand Studio, operating as Full Stop Brands (“we,” “us,” “our”), is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is stored, and the rights you have regarding your data.
Full Stop Brands is located in Winnipeg, Manitoba, Canada.

1. Information We Collect

We collect only the information necessary to operate our business, fulfill orders, and respond to inquiries.

A. Information Provided When Making a Purchase

• Name

• Email address

• Shipping and billing address

• Phone number (optional)

• Order details

• Payment information (processed securely by Stripe; not stored by us)
  

B. Information Provided Through Forms

You may provide additional information when completing:

• Contact forms

• Newsletter sign-up forms

• Name submission forms

• Warrior Fund support requests

• Ambassador applications

Some forms may include voluntary details such as:

• Diagnosis or medical context

• Lived experience

• Symptoms

• Surgery dates

• Caregiver or family information

No medical information is required to use the site or make a purchase. You choose what you provide.

C. Security and Technical Data

• Captcha verification data (IP address, device, and browser information)

• Basic technical logs for security and website performance (via Hostinger)

We do not use advertising trackers.

2.How we use your Information

Your information is used to:

• Process and deliver orders

• Send order confirmations and shipping updates

• Respond to questions or support requests

• Review Warrior Fund and Ambassador Program submissions (if applicable)

• Add names to awareness apparel (only when voluntarily submitted)

• Send marketing emails when you have opted in

• Maintain website security and prevent fraud

• Comply with tax, accounting, and legal requirements

We do not sell, trade, or rent your personal information.

3. Handling of Sensitive Information

For forms involving personal or medical context (such as Warrior Fund requests, Ambassador applications, or name submissions):

• Sensitive information is used solely to evaluate and respond to your submission

• It is stored securely with restricted access

• It is not shared externally, sold, or used for marketing

• It is not posted publicly without your explicit consent

• You may request deletion of your information at any time

Providing medical or personal context is voluntary and not required to make a purchase.

4. Payment Processing and PCI Compliance

Payments are processed through Stripe, a PCI DSS Level 1 certified provider.

• Full Stop Brands does not store or access complete payment card numbers

• All transactions are encrypted

• By completing a purchase, you also agree to Stripe’s Privacy Policy at www.stripe.com/privacy

This ensures compliance with Canadian and U.S. payment security standards.

5. Shipping and Fulfillment Partners

We use Shippo to create shipping labels and carriers such as:

• Canada Post

• USPS

• UPS

• Other regional carriers

Only the information required for delivery (name, address, email, phone if provided) is shared with these partners. It is not used for marketing.

6. Email Marketing and Communication

Email communication is managed through Hostinger Email Marketing.

You will receive marketing emails only if you opt in.
Emails include unsubscribe options and comply with:

• Canadian Anti-Spam Legislation (CASL)

• U.S. CAN-SPAM requirements

Transactional emails (order confirmations, shipping updates, responses to support requests) will still be sent as needed.

7. Cookies and Analytics

Full Stop Brands does not currently use:

• Google Analytics

• Meta Pixel

• Third-party advertising cookies

If analytics or tracking tools are introduced in the future, a compliant cookie banner and updated policy will be provided in accordance with Canadian PIPEDA and relevant U.S. state laws (such as CCPA/CPRA where applicable).

8. Data Storage, Retention, and Security

Your information is stored securely through:

• Hostinger (website hosting and form submissions)

• Stripe (payments)

• Shippo (shipping labels)

We retain personal data only for as long as necessary to:

• Complete orders

• Provide support

• Maintain accurate financial and tax records

• Operate our community programs responsibly

After this period, data is securely deleted or anonymized.

We use SSL encryption, secure servers, and restricted access to protect your information. While we use reasonable safeguards, no system is completely immune to risk, and you acknowledge this inherent limitation.

9. Your Rights

Canadian and U.S. customers may:

• Request access to their personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Withdraw consent for marketing

• Request removal of story or name submissions

• Ask how their information has been used

Requests may be made by emailing info@fullstopbrands.com.

10. Children’s Privacy

This website and its products are not directed to children under the age of 13.
We do not knowingly collect data from minors.
Parents or guardians may request deletion of a minor’s information at any time.

11. Third-Party Websites

Our website may link to third-party sites.
Full Stop Brands is not responsible for the privacy practices or content on external websites.

12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices, laws, or operational needs. Updates will be posted with an amended “Last Updated” date.

13. Contact Information

Full Stop Brands
Operated by Full Stop Brand Studio
Winnipeg, Manitoba, Canada
Email: info@fullstopbrands.com
Website: www.fullstopbrands.com
Mailing Address: P.O. Box to be added

© 2025 Full Stop Brand Studio. All Rights Reserved.